Terms and Conditions
1. Overview:
You accept the following conditions by using or accessing any portion of Blackwood Limited’s Pinupbangladesh.net or by registering for an account on the website:
- User Agreement Terms and Conditions
- Privacy Policy
- Betting Guidelines
- Promotion Rules related to advertisements, bonuses, and special offers available on the platform.
These and the other terms mentioned above are collectively referred to as the “Rules” and form a legally enforceable contract between you and the platform. Before continuing, it is recommended that you thoroughly review the aforementioned rules. You are not permitted to register an account or use the site if you disagree with these terms or do not want to be bound by them. You are assumed to have accepted these terms by using the platform.
These Rules came into force on 6th May, 2016.
General Terms and Conditions
2. Parties Involved:
2.1 Carletta N.V., registered under number 142346, is the operator of the Pinupbangladesh.net platform. Its main office is located at Dr. Henry Fergusonweg 1, Curaçao, and its mailing address is Chuchubiweg 17, Willemstad, Curaçao.
2.2 Carletta N.V. is governed by Antilephone N.V. and possesses a Curaçao gaming license (#8048/JAZ2017-0003).
2.3 Black-Wood Limited and Carletta Limited, both incorporated under Cypriot law, serve as subsidiaries of Carletta N.V.. Black-Wood Limited is registered at Panagioti Toumazou, 37 Episkopi, 4620, Limassol, Cyprus, and Carletta Limited at Riga Feraiu 7-9, Lizantia Court, Office 310, Agioi Omologites, 1087, Nicosia, Cyprus. These entities operate as payment agents on behalf of Carletta N.V.
2.4 The terms “we,” “us,” “our,” and “Company” refer to the entities mentioned above.
2.5 The terms “AAP,” “Апка,” “Апке,” along with “Customer” or “User,” designate individuals who accept these terms and engage with the Company.
2.6 You attest that you do not reside in any of the following prohibited nations by enrolling on the Pinupbangladesh.net platform: North Korea, Aruba, Bonaire, Sint Maarten, Sint Eustatius, Afghanistan, the United States, and others.
2.6.1 By agreeing to these Terms, you affirm that:
(a) You are in compliance with your country of residence’s laws relating to your access to the online services provided by Company;
(b) You are not actually resident in any of the forbidden countries listed above;
(c) You are of full legal capacity;
(d) You are acting on your own behalf alone;
(e) You are not classified as a problem or compulsive gambler.
2.6.2 Additionally, access to the platform’s sports betting section is blocked to users from Armenia. Any wagers made by Armenian citizens might be canceled, and the odds would be changed to 1/1.
3. Amendments to the Rules:
3.1 The Company may alter, update, or rewrite these Terms at any time for a number of reasons, including business needs, legal requirements, or enhancements in customer service.
3.2 Current wording of the Rules: the effective dates of its provisions, has been published on the official website of the Company. Any modifications, additions or deletions will be notified to Customers by publishing the new Terms on the Website. All amendments are effective immediately once they are posted.
3.3 It is the customer’s responsibility to stay informed about the current Rules and to check for updates regularly.
3.4 The company maintains the right to alter the Website’s availability, in whole or in part, at any time, with or without warning, temporarily or permanently. This includes, but is not limited to, the features, software, content, and services that are offered on the website. However, best efforts would be made to intimate customers regarding changes through contact information in the respective accounts.
3.5 You must cease using the website if you disagree with any of the updated terms. You will be deemed to have accepted any changes to these terms if you continue to use any portion of the website after they are posted.
4. Legal Obligations:
4.1 Only those who are at least 18 years old, or the legal gambling age in their jurisdiction, whichever is higher, may use the Website’s services. It is highly forbidden and a violation of these Terms for minors to use the Website. If a user is suspected of being underage, the company retains the right to suspend or terminate their account.
4.2 The Company does not guarantee that every service on the Website complies with your jurisdiction’s legal requirements. You are in charge of making sure your actions adhere to local laws and use the website at your own risk.
4.3 The Company may ask for proof of age in the form of legitimate identity documents in order to confirm adherence to age limitations.
4.4 By using the Website, you hereby confirm that your activities are at least in full compliance with the laws and regulations of your jurisdiction. You agree that you will not use the Website for any type of unlawful or unauthorized use. The Company shall not be liable for your unlawful or unauthorized use of the Website.
4.5 It is your responsibility to maintain the confidentiality and security of your account details, including your login credentials.
4.6 You are solely responsible for reporting and paying any taxes or fees related to your winnings as required by your local tax authorities.
4.7 You commit to quickly informing the company of any security breaches or illegal access to your account. On request, you might be asked to produce proof of illegal access.4.8 If someone else gains access to or uses your login credentials, the company will not be held responsible for any losses.
5. Account Creation and Financial Operations
5.1 In order to avail the Services provided on the Website, you will need to create an account (“your account”), by providing an email address, mobile number and password. You shall also be required to provide additional personal information, which includes but not limited to, your full name, date of birth and place of residence.
5.2 The information you provide while registering must be truthful and comprise essentially your name and date of birth. The Company reserves the right to request identification documents in order for it to verify personally your information and confirm your legal capacity for financial transactions. Such process will be herein referred to as “Account Verification” and shall be necessary in order to become a “Verified Customer”. You can upload these at any time in the document upload section of your account profile, which is either immediately after registration, before or after requesting a withdrawal. Without limiting the foregoing, if you refuse or fail to provide such information or if the Company, following its review of the information you provided, is not satisfied that you have complied with this Agreement, the Company may, at any time, following notice to you, suspend and/or terminate your account.
5.3 You attest that all of the information you gave when registering is accurate, and you promise to promptly inform the company of any changes. Your account may be suspended or terminated if you don’t comply.
5.4 The Website only allows one account per person, device, household, or family. If this rule is broken, the accounts will be marked as duplicates, or “Duplicate Accounts.” The business maintains the right to:
- 5.4.1 Invalidate any transactions made through a Duplicate Account;
- 5.4.2 Refund deposits from the Duplicate Account, minus withdrawals and any applicable fees;
- 5.4.3 Void any refunds, winnings, and bonuses obtained through a Duplicate Account. You agree to return any funds withdrawn from a Duplicate Account upon request.
5.5 The minimum amount for a single transaction is 500 Bangladeshi takas (৳500).
5.6 Account verification is conducted by our financial or security departments on business days, Monday through Friday.
5.7 Your bank may apply additional fees for processing transactions.
6. Depositing and Withdrawing Funds:
6.1 The Company only accepts deposits made directly from accounts registered in your name. Deposits from third parties are prohibited.
- 6.1.1 If a security check reveals that a third-party deposit has been made, the Company reserves the right to void any winnings and lock the account until the issue is resolved.
- 6.1.2 If funds need to be returned to their legal owner, any transfer fees incurred will be the recipient’s responsibility.
6.2 The Company may use third-party processors to handle electronic transactions and payments on your behalf.
6.3 Any fraudulent act by you using stolen credit cards, reversals of payment or any other payment methods, the Company reserves the right to freeze your account, void all relevant transactions, and forfeit winnings. Additionally, fraudulent or illegal acts may also be reported to the appropriate authorities.
6.4 The Company is not liable for any unauthorized transactions made with your credit card.
6.5 By creating an account on the website, you acknowledge that it is not a bank account and is therefore not covered by deposit insurance or other financial safeguards. The remaining amount in your account will not be subject to interest payments.
6.6 You are entitled to request a withdrawal of funds from your account, provided that all deposits have been verified and you have adhered to all the terms and conditions stated.
6.7 Before processing any withdrawal, the Company reserves the right to request identification documents. In compliance with international K.Y.C. (Know Your Customer) standards, identity verification may be required before withdrawals are approved. The Company may also require additional verification methods, such as video identification or a photo of you holding your identification document.
6.8 The Company reserves the right to deny access to its services, close your account, and cancel any winnings if you fail to provide requested information within 30 calendar days.
6.9 In accordance with international anti-money laundering and anti-fraud policies, withdrawals will be processed using the same method initially used for deposit. If this is not possible, the Company will suggest an alternative.
6.10 When requesting a withdrawal, ensure your account does not contain any active bonuses, gift boxes, or free spins, as the Company may cancel these and any associated winnings during the withdrawal process.
6.11 If the requested withdrawal amount is less than your total bets and total deposits, the Company may withhold up to 20% of the requested amount, or up to 25% if withdrawing via a bank card.
6.12 If the withdrawal amount is less than your most recent deposit, the Company may retain up to 20% of the amount, or up to 25% if withdrawing by bank card.
6.13 The Company reserves the right to review and analyze financial transactions for up to 24 hours before completing a withdrawal. Delays may occur due to technical issues or problems with the payment system.
6.14 Gift Box Promo Rules
To participate in the promotion, open the gift box provided after placing a casino bet. Details about your gift box can be found in the Gift Box section of your account. The prize value is determined when you check the ticket. The Company reserves the right to restrict your participation, cancel winnings, or block your account if you abuse the Gift Box Promo terms.
Bonus Prize Wagering Requirements:
- Wagering requirement: 70 times the bonus amount
- Timeframe: 24 hours from when the bonus is issued
- Maximum bonus payout: 10 times the bonus amount
The prize range in the gift box may change, and non-cash prizes may be converted to cash equivalents. Non-cash prizes will be issued within 30 business days after the winner submits a request. If the winner does not claim the prize within 60 days, it will be forfeited.
- Gift Box Validity: 10 days from the date of receipt
- Maximum number of gift boxes per day: 10
- Maximum unchecked gift boxes per account: 100
- Maximum qualifying bet per spin for a gift box: 250 Bangladeshi takas (৳250)
- Only bets on qualifying slot games count towards gift box eligibility. Unchecked gift boxes will be deleted if funds are withdrawn or transferred.
6.15 Casino Bonus
Any bonus awarded is credited to your bonus balance, which remains separate from your main balance. When placing bets, funds from your main balance are used first. To participate in real money slots, your main balance must have at least ৳10. If it drops below this amount, bonus funds will be utilized. Bonuses and any winnings accumulated from them remain in your bonus balance and cannot be withdrawn until all wagering requirements are met. Once these requirements are fulfilled, the bonus amount is transferred to your main balance, which can then be withdrawn.
Bets using the casino bonus are limited to video slots. Certain games are excluded from meeting the bonus wagering requirements, including but not limited to Mini Roulette, Plinko, Goal, Dice, Aviator, and numerous other slots. A complete list of excluded games can be found on the platform, and wagers on these games will not contribute to meeting wagering requirements.
Bonus Wagering Requirements:
- Maximum qualifying bet: ৳300
- Wagering requirement: 70 times the bonus amount
- Timeframe to complete requirements: 24 hours from when the bonus is credited
- Maximum bonus payout: 10 times the initial bonus amount
The prize range for gift boxes may vary, and non-cash prizes can be converted to cash equivalents. Non-cash prizes will be issued within 30 business days after the winner submits a request. If the winner fails to claim a prize within 60 days, the prize will be forfeited.
- Gift Box Validity: 10 days from receipt
- Maximum number of gift boxes per day: 10
- Maximum number of unchecked gift boxes per account: 100
- Maximum qualifying bet per spin for gift box eligibility: ৳300
Only bets placed on eligible slots count towards gift box eligibility. Unchecked gift boxes will be deleted if funds are withdrawn or transferred.
Wagering requirements for bonuses are calculated based on a maximum bet of ৳300.
6.16 Sportsbook Bonus
Any bonus granted is credited to your bonus balance, which is separate from your main balance. Real money is used first for bets, and when your main balance falls below ৳10, bonus funds are utilized. Bonuses and any associated winnings remain in the bonus balance and cannot be withdrawn until all wagering requirements are met. Once these requirements are fulfilled, the funds are transferred to your main balance, making them eligible for withdrawal. Only live bets and sports bets contribute toward meeting these wagering requirements. Additional conditions are provided on the promotion page.
6.17 Misuse of Bonuses and Promotions
- 6.17.1 Using bonuses or promotions to guarantee profits—such as through exploitative betting strategies—is considered abuse.
- 6.17.2 If we detect or suspect any misuse, we reserve the right to suspend or cancel related payments and terminate the user’s account.
- 6.17.3 The Company reserves the right to withhold bonuses or restrict access to promotional campaigns for any user without providing an explanation.
- 6.17.4 The Company is not liable for any losses incurred due to fraudulent or abusive activities by the user.
6.18 “One-Click” Deposit
By making your first deposit using the 1-click feature on the website and completing 3DS Authentication (which verifies the cardholder’s consent), you consent to future 1-click transactions without additional 3DS Authentication.
7. Prohibited Conduct on the Platform
7.1 Uploading harmful content, such as viruses or malware that could impair the Website’s functionality, is strictly prohibited.
7.2 Altering, deleting, or distorting any data on the Website is forbidden.
7.3 Attempts to bypass Website security, including hacking or similar methods, are not allowed. If any security breach is detected, your access will be revoked, and your account blocked. The Company may report such violations to the appropriate authorities.
7.4 Gaining an unfair advantage, such as through cheating, malware, exploiting software vulnerabilities, or using “bots,” is strictly prohibited.
7.5 Collusion or attempts to collaborate unfairly with other players is illegal.
7.6 We actively monitor for collusion or cheating and will take appropriate action against those involved. The Company holds no liability for losses resulting from such activities, and all actions taken are at our sole discretion.
7.7 If suspicious activity is detected on your account, we reserve the right to suspend access and block your account without prior notice. Refunds or compensation will not be provided, and we may report such activities to the authorities. You agree to cooperate fully with any investigations.
7.8 The Company is not responsible for any damages or disruptions caused by software or malware while using the Website.
7.9 Abusive, aggressive behavior, profane language, or harassment toward employees or other users is prohibited. Management reserves the right to close your account and forfeit any funds if this rule is violated.
7.10 The use of automated tools, scripts, or “bots” to interact with the Website is forbidden. Accounts found in violation may be blocked, and any funds confiscated.
7.11 Submitting falsified or third-party documents during account verification is considered fraudulent and is strictly prohibited. If such fraud is detected, the Company will immediately terminate access and close your account.
7.12 Transferring or sharing your account with another person in any form is strictly forbidden. Accounts are intended solely for the individual who registered them.
8. Duration of Agreement
8.1 You may close your account at any time by sending a request to support@pinupbangladesh.support.
8.2 Before closing your account, the Company reserves the right to recover any outstanding amounts owed to you by the Company.
8.3 Once your account is closed, neither party will have any further obligations or liabilities toward the other.
8.4 The Company reserves the right to terminate your account, including your username and password, without prior notice if it determines that these Rules have been violated.
8.5 Inactive Account Fees: If your account remains unused for betting, gaming, deposits, withdrawals, or transfers, or is otherwise inactive for at least six (6) consecutive months, it will be classified as inactive. A fee of 5% of the current balance (Inactive Account Fee) will be deducted from all inactive accounts. For further details, please contact support@pinupbangladesh.support. You will receive at least 14 days’ notice before any fees are deducted due to inactivity.
9. Limitations of Liability
9.1 YOU ACKNOWLEDGE THAT YOUR USE OF THE WEBSITE’S SERVICES IS ENTIRELY AT YOUR OWN DISCRETION AND RISK.
9.2 The Website is provided under the terms outlined herein. NO ADDITIONAL WARRANTIES ARE PROVIDED BEYOND THOSE SPECIFIED, AND LIABILITY IS DISCLAIMED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
9.3 We are not responsible for any losses or damages, including but not limited to data loss, income loss, reputational damage, or any other unforeseen losses.
9.4 The Company is not liable for the content on any external websites that may be accessed through links on the Website.
10. Violation of Rules
10.1 You agree to fully compensate the Company for any costs, fees (including legal fees), or other expenses incurred as a result of your violation of these Terms.
10.2 In the event of a violation of the Terms, we reserve the right to take the following actions:
- 10.2.1 Issue a notice to you regarding the violation to prevent further breaches;
- 10.2.2 Suspend your account to restrict access to the Website’s services;
- 10.2.3 Close your account with or without prior notice;
- 10.2.4 Forfeit any payments, bonuses, or winnings obtained through your account as a result of the violation.
10.3 The Company reserves the right to permanently terminate your account without the possibility of recovery if you fail to comply with any of the Rules.
10.4 If any signs of fraudulent activity or non-compliance with the Terms are detected, the Company may temporarily suspend your account while an investigation is conducted by the Security Department. This investigation typically takes between 7 and 30 business days, excluding weekends and holidays, though the timeframe may vary depending on the case specifics.
11. Intellectual Property Rights
11.1 All content on the Website is protected by copyright. Any materials available for download or printing may only be saved on a personal device and printed for non-commercial, personal use.
11.2 Using the Website does not grant you any intellectual property rights over the content owned by the Company or any third parties.
11.3 The use of trademarks, logos, or other proprietary content from the Website is strictly prohibited without prior authorization.
12. Handling Complaints and Feedback
12.1 For any complaints regarding the operation of the Website, please contact our support team.
12.2 In the case of any discrepancies between the information displayed on your screen and the data on the Company’s servers, the server data will be considered final and authoritative.
12.3 Claims related to the outcome of a sporting event must be submitted within 30 calendar days from the event’s conclusion, accompanied by relevant supporting documentation or a link to the official competition website.
12.4 Transfer logs within the Company’s system are the only recognized evidence of any funds transferred for betting purposes.
12.5 If you encounter issues with your account balance or missing winnings, please contact support within 30 days. Requests submitted after this period may be considered at the discretion of Pinupbangladesh.net management.
12.6 In situations not specifically addressed by this agreement, the Company’s administration will make the final decision.
12.7 Any requests sent to the Company’s support email (support@pinupbangladesh.support) will receive a response within 48 hours. This response time also applies to requests for account changes.
13. Liability Disclaimer
13.1 If the Company chooses not to enforce certain compliance obligations, this does not release you from your responsibility to adhere to them.
14. Applicable Law and Jurisdiction
14.1 These Terms are governed by and construed in accordance with the laws of the Republic of Cyprus. You consent to the exclusive jurisdiction of the courts of the Republic of Cyprus to resolve any disputes arising from these Terms.
14.2 If online gambling is illegal in your jurisdiction, you are not legally permitted to use your payment card for transactions on the Website.
14.3 It is the responsibility of the cardholder to be aware of and comply with the online gambling laws of their country.
14.4 Minors are strictly prohibited from using the Website.
15. Data Protection Policy
15.1 This policy outlines the Company’s data protection practices. The data controller and processor for the Website is B.W.I. Blackwood Limited (“Company,” “Us,” “Our”), registered at Spyrou Kyprianou 61, SK HOUSE, 4003 Limassol, Cyprus, operating under a license from Carletta N.V., located at Perseusweg 27A, Curaçao.
15.2 This policy applies to all visitors and users of the Website (“User” or “You”). Together, the Company and the User are referred to as the “Parties.”
15.3 This policy explains how we collect, use, and protect the personal data of Website users.
15.4 We comply with the General Data Protection Regulation (Regulation (EU) 2016/679), ensuring that personal data:
- Is processed lawfully, fairly, and transparently;
- Is collected for specific, legitimate purposes and not used beyond those purposes (“purpose limitation”);
- Is adequate, relevant, and limited to what is necessary (“data minimization”);
- Is accurate and kept up-to-date, with reasonable steps taken to correct inaccurate data (“accuracy”);
- Is retained only as long as necessary (“storage limitation”);
- Is processed securely, with appropriate technical and organizational measures to protect against unauthorized access or data breaches (“integrity and confidentiality”).
15.5 The personal data collected and processed by the Company may include your first name, last name, patronymic, residential address, contact information, email address, payment information, and username. For identity verification, the Company may request a scanned copy of your passport or other identification documents. You are responsible for ensuring that all information provided is accurate and up-to-date.
15.6 We use your personal data for the following purposes:
- To verify your identity during registration;
- To process payments between the User and the Company;
- To manage your account and records;
- To communicate with you about our services;
- To monitor Website usage and service quality;
- To inform you about special offers and services;
- To transfer winnings to you, if applicable;
- To resolve disputes;
- To prevent fraud and illegal activities.
15.7 The Company may share your personal data with subsidiaries or business partners for the purposes described in this policy. We ensure that these entities comply with the General Data Protection Regulation.
15.8 Occasionally, third parties may process your personal data on our behalf under contractual agreements that comply with legal requirements. Additionally, your data may be disclosed to government or regulatory agencies when required by law.
15.9 By registering on the Website, you consent to receive service-related and promotional messages from the Service Provider via SMS or email.
NetEnt Terms and Conditions
Restrictions for Specific Countries:
- Complete Prohibitions: NetEnt content is entirely restricted in the following countries: United States, United Kingdom, Spain, France, Italy.
- Content Availability Restrictions: NetEnt’s content is unavailable in these countries: Afghanistan, Philippines, Singapore, Albania, Italy, Latvia, Angola, Botswana, Cambodia, Ecuador, Bulgaria, Czech Republic, Ethiopia, Ghana, Guyana, Hong Kong, Iran, Iraq, Israel, Kuwait, Laos, Myanmar, Australia, Bahamas, Namibia, North Korea, Pakistan, Nicaragua, Panama, Yemen, Zimbabwe, Papua New Guinea, Sri Lanka, Sudan, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, Belgium, Denmark, Estonia, France, Lithuania, Mexico, Portugal, Romania, Serbia, Spain, the United Kingdom, the United States, Sweden, Switzerland, Moldova, Greece.
Branded Slot Games Limitations:
- The following branded slots—Guns and Roses, Jimi Hendrix, and Motörhead—are restricted in the following countries: Afghanistan, Angola, Cambodia, Ecuador, Guyana, Hong Kong, Indonesia, Syria, Taiwan, Iran, Pakistan, Panama, Iraq, Israel, Kuwait, Laos, Myanmar, Albania, Algeria, Namibia, Nicaragua, North Korea, Papua New Guinea, Philippines, Singapore, South Korea, Sudan, Uganda, Yemen, Zimbabwe, Belgium, Mexico, Portugal, Bulgaria, Canada, Denmark, Estonia, France, Italy, Latvia, Lithuania, Romania, Spain, United States, Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, United Kingdom, Australia, Tunisia, Turkey, Ukraine.
Universal Monsters Games Access:
- Universal Monsters games (such as Frankenstein, Bride of Frankenstein, Dracula, The Mummy, The Wolf Man, Creature from the Black Lagoon, and Invisible Man) are available only in the following countries: Andorra, Bosnia and Herzegovina,Lithuania, Luxembourg, Armenia, Brazil, Bulgaria, Croatia, Belarus, Belgium, Cyprus, Czech Republic, Hungary, Iceland, Denmark, Estonia, Finland, Georgia, Ireland, Latvia, Liechtenstein, Malta, Germany, Greece, Moldova, Monaco, Russia, San Marino, Montenegro, Netherlands, Slovenia, Sweden, Norway, Peru, Poland, Portugal, Romania, Serbia, Slovakia, Switzerland.
No Deposit Jackpot Game Restrictions:
- No deposit jackpot games are restricted in the following territories: Australia, United Arab Emirates, Azerbaijan, China, Israel, Italy, Japan, Malaysia, Qatar, Denmark, India,Russia, Spain, Thailand, Tunisia, Turkey, Ukraine.
